Commitment to delivering exceptional care to every service user and partner organisation.
More About UsOngoing staff training and retention programs to ensure a skilled, and professional workforce.
View VacanciesQuarterly in-house reviews and continuous feedback mechanisms for service improvement.
Get In TouchAt Rysvil, we deliver reliable, consistent, high-quality care tailored to your needs, whether in your own home, a group home, or any other community setting. Our goal is to support you in the environment that not only feel right but suits you best.
We consistently provide high-quality support to every service user. This achieved by investing in staff development, training and retention, ensuring our team has the skills, capability and stability needed to deliver exceptional care in today’s ever-changing care environment. We also offer a “my usual
Our services are reviewed annually through in-house evaluations and ongoing feedback from all stakeholders, including private clients and local authorities. This feedback mechanisms directly informs our strategic approach and helps us maintain our high service standards.
With more than 17 years of experience in providing care, we have developed a strong understanding of how to tailor our services to each person’s unique needs and preferences. This enables us to deliver support that is not only effective but truly centred around the individual.
Supporting someone to receive personal care in the comfort of their own home. Promoting dignity, respect, and independence.
Read MoreProvide a professional carer or someone around the clock to live with you to provide you with support, care, and companion in your own home.
Read MoreThis is a service provided by RCS. To assist individuals particularly those with a disability to live independently as possible in the community.
Read More| WHAT WE DO | HOW WE DO IT | BY WHOM |
|---|---|---|
| We listen | One to one chat | Office staff |
| We recognise clients and staff | Anniversary appreciation, (after one year as a client with us) and celebrations of major milestones: birthdays, social events & condolences. We also organise occasional teamwork boost - free meals, team lunches and team parties. | Administration staff |
| Christmas Celebrations | Dinner IN Restaurants/Gift Voucher | Management |
| Home and hospital visits to clients | Updates and chat Welfare check and visits when clients are admitted in hospital | |
| Empathy to clients’ carers and families | Attend funerals and home visits to relatives. | Management team |
| Support religious celebration | Early shifts get ready for prayers and Ramadan celebrations | 6am start for Carers on morning calls |
| Muslim religion recognised during their celebrations | Work around rotas to accommodate shifts swapping. | Muslim care workers |
| Keep in touch with care workers when unwell | Telephone calls / home visits | Management or visits by SG |
| Improve communication | Create individual emails and WhatsApp’s group | Management |
We maintain world-class care standards through our experienced professionals. We are equipped with comprehensive training programs and rigorous quality assurance processes to ensure the best outcomes.
We bring a wealth of expertise to every care arrangement, ensuring professional and reliable support for each individual we serve.
Your care is designed around your unique needs, preferences, and lifestyle, so you can live as independently as possible while feeling safe and supported.
Our staff are highly trained, experienced, and passionate about making a positive difference. We invest in continuous training to maintain the highest standards.
Through our “My-Usual-Worker” option, you receive care from familiar faces who know you well, building trust and comfort over time.
Take the first step towards receiving quality care services. Our experienced team will assess your needs and create a personalized care plan tailored specifically for you.
We begin with a friendly conversation to identify, understand your needs, and set the tone for trust and cooperation.
We gather personal and demographic details to understand your overall situation. Key information: Full name, date of birth, address, contact details, next of kin /emergency contact, cultural background, language, religion, and communication needs, living arrangements and support network, employment, education, social activities etc
Focus will be to gather all the necessary information and documentation to enable us fully to understand and assess your physical and mental health needs and how well you manage everyday tasks - Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs).
We will evaluate your living environment for safety and accessibility by assessing your home layout & accessibility (stairs, bathroom, lighting), fire safety, fall risks, hazards, assistive equipment needs (grab rails, walkers, etc.) and determine social and community resources available.
We shall explore and develop in your care plan strategies to counter factors affecting your emotional wellbeing and social inclusion: relationships and social support, hobbies, interests, and meaningful activities, spiritual or cultural.
We shall work with you to identify financial or legal issues that may impact your care. Evaluate your income, benefits, or pensions, explore funding eligibility (if applicable), consider power of Attorney or guardianship, and establish consent for sharing financial information
We start by summarising the assessment and identifying areas of need (e.g., mobility support, medication management). Note strengths and independence (what you can do yourself), and risks (falls, self-neglect, safeguarding) and thereafter discuss your goals and preferences for care. Following from this and in collaboration with you, we produce a PERSONALISED care plan based on the assessment to include, agreed goals and outcomes, specific interventions and support services, frequency and type of care visits, matched caregivers, agreed reviews and reassessment schedule. Before commencing care.
"Dear Dumi, as previously discussed, I wanted to let you know that I am very happy with the care my son receives from AH. Please convey my thanks to her. His flat is noticeably cleaner and tidier. Please also convey my thanks to another one of my son’s carers, AM for also doing good job looking after my son. All the best,"
"I am notifying you that the deaths of both my parents a couple of weeks ago while at the Ambassador care home. You looked after them at their time at home. Thank you so much for the support and care all your team showed towards them when they needed it the most. We both thank you from the bottom of our hearts. The joint crenation will be February 8th at North Herts Crematorium in Holwell near Hitchin."
Domiciliary CareLive-in-care Supported Living Companionship
Our offices are closed on Saturdays and Sundays. However, all calls will be diverted to our on-call duty officer who will be available, real-time, to respond to queries and emergencies. On other days, at the close of business, all calls will also be diverted to the on-call duty officer after 17:00hrs.
Rysvil Care Services has been in operation since 2008. We are based in Dunstable and have clients in Luton, Dunstable, Houghton Regis, and counties such as Hertfordshire, Buckinghamshire, Milton Keynes, and Gloucestershire.
Provide personalized domiciliary care and support to clients (Children, young adults, adults and the elderly, particularly those with additional needs, such as mental health issues, dementia, or learning disabilities ensuring their safety and well-being from risk of harm. We also provide supported living and live-in-care services
Yes, RCS takes carers who want to do 20 hours work but only after showing proof of meeting the mandatory 40hrs threshold with their sponsors.
Yes, RCS does take carers who don’t drive, we support them with transport, and we support and encourage them to drive.
Yes, all our carers undergo face to face mandatory training courses. And online training using Bright HR and CBC online training portals for courses which are not available face to face.
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